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Professional Communication Skills

workplace readiness · beginner

3 weeks12 lessons8h total
Free

Learn how to communicate professionally in the Papua New Guinea workplace. Written emails, phone calls, meetings, and face-to-face communication.

Course Outline

Writing Professional Emails

  • How to write a professional email — structure and tone35m
  • Email etiquette in PNG organisations25m
  • Writing a formal letter45m
  • Common email mistakes and how to avoid them25m

Speaking and Presenting

  • Speaking confidently in meetings45m
  • Giving a short presentation at work45m
  • Phone and video call etiquette45m
  • Communicating with your supervisor effectively45m

Workplace Documents

  • Writing a report for your manager35m
  • Taking meeting minutes45m
  • Completing workplace forms and records45m
  • Proofreading your work25m