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Professional Communication Skills
workplace readiness · beginner
3 weeks12 lessons8h total
Free
Learn how to communicate professionally in the Papua New Guinea workplace. Written emails, phone calls, meetings, and face-to-face communication.
Course Outline
Writing Professional Emails
- How to write a professional email — structure and tone35m
- Email etiquette in PNG organisations25m
- Writing a formal letter45m
- Common email mistakes and how to avoid them25m
Speaking and Presenting
- Speaking confidently in meetings45m
- Giving a short presentation at work45m
- Phone and video call etiquette45m
- Communicating with your supervisor effectively45m
Workplace Documents
- Writing a report for your manager35m
- Taking meeting minutes45m
- Completing workplace forms and records45m
- Proofreading your work25m